Diversified Data Management :: Projects :: Solid Experience, Satisfied Clients



	*"Solid Experience, Satisfied Clients"* Following are brief write-ups of some of the many projects DDM has completed for clients in a variety of industries across the United States. Please contact us for more details on how we can work with you to achieve similar results. County Housing Authority uses DDM to Complete Electronic Lottery Several large Housing Authorities in Northern California have contracted with Diversified Data Management to process their Section 8 and other housing lotteries. The program, which allows qualified residents of the Bay Area to apply for subsided housing units, have attracted over 50,000 responses. Previously a paper, manual and very labor intensive process, the housing authorities have turned over virtually all aspects of the project to DDM. Working closely with each Housing Authority, DDM designs the pre-application forms to collect the waiting list information. The returned forms are date stamped and scanned or data entered into a custom database. Duplications and non-compliant applicants are marked so they are not included in the lottery. The qualified applicants are ranked and through random algorithms the winners are selected. Notification to wait list winners and non-winners are also prepared and mailed by DDM. All applicant forms are imaged and indexed and returned to the housing authorities on CD-Rom. Financial Institutions and Bank Card Processors use DDM to Retrieve and Populate Missing Merchant Information Diversified Data Management has worked with major Financial Institutions and Bank Card Processors assisting them on their Merchant Compliance project. The project was designed to assist the Financial Institutions and Bank Card Processor’s in collecting accurate merchant location, tax identification and minority information in connection with the credit card acquiring programs. Working closely with the customer, DDM designs the form which will be received by the merchants for verification. Using appropriate letterhead, DDM then sends a letter of explanation and the form to the various merchants provided by the customer. All addresses are sent through NCOA (National Change of Address) for accuracy and to ensure the highest level of receipt by merchant. Once the forms are returned, the information is data entered into the appropriate merchant record. Progress reports are designed by DDM to the customer’s specification. These reports track mailings, non-deliverable addresses, responses from merchants and completed records. At requested intervals, DDM transmits the updated information electronically to the customer who uploads the data into their database.